Barista

Position SummaryProvide guest with coffee and other coffee drinks, The Barista will sale items to guest just as pastries, yogurts, fruit cups, and smoothies. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP’S).ResponsibilitiesMaintain positive guest relationships to ensure 100 % guest satisfaction.Responsible for offering our guest the highest levels of service and product knowledge.Maintain bar pars accurate at all times.Provide the highest levels of professionalism and enthusiasm toward guests, and co-workers.Make coffee, lattes, cappuccinos, and ice coffees ensure all drinks are consistent to the correct temperature.Sale pastries, yogurts, smoothies, and fruit cups to our guest.Stock the shop with coffee cups, lids, plastic cups, napkins, pastry bags, to go cutlery, coffee beans, espresso pods, jellies, honey, milk and cream.Set up the coffee shop following all Biltmore standards.Maintenance of the highest levels of sanitation and safety in the workplace.Keep the bar and floors cleaned at all the time.Generate checks using the point of sales system.Collect of methods of payment, credit cards, room charge, member’s account and cash.Break down coffee shop setup, clean milk containers, and put away all supplies used for coffees.Restock any items that were utilized during the shift.Complete paper work, tip report and cash drop.Declaration of earned gratuities in accordance with current governmental requirements.