Commercial Maintenance Technician IV

The Level 4 Maintenance Technician is an experienced technician in the Maintenance Department. This position supports the diagnosis and resolution of maintenance issues across the property, assisting with a range of repairs and basic system troubleshooting under the direction of senior staff. Typical responsibilities include performing routine maintenance and repairs on electrical, plumbing, structural, and life-safety systems, maintaining knowledge of HVAC systems, and following established procedures and safety protocols. The Level 4 Maintenance Technician also participates in preventive maintenance (PM) activities and may assist with groundskeeping and equipment upkeep. This position reports to the Senior Manager of Property Maintenance & Warehouse Management, operates with a high degree of autonomy, and serves as a technical resource, contributing to a team-oriented approach to property maintenance.PRIMARY DUTIES AND RESPONSIBILITIES:Routine, Multi-Trade MaintenancePerform complex repairs and installations involving electrical, HVAC, and structural systems, often requiring coordination among multiple trades on a single job.Diagnose the root causes of multi-system failures (e.g., an electrical fault affecting HVAC controls or structural movement affecting door/window operation) rather than treating symptoms in isolation.Perform advanced electrical work within the scope of training and code (circuits, panels, motors, controls), escalating to a licensed electrician when work exceeds internal scope or code requirements.Service, troubleshoot, and repair HVAC equipment (units, controls, ductwork, refrigerant-related issues within certification) and coordinate licensed HVAC contractors for work requiring specialized licensure.Assess and repair structural elements (framing, roofing components, foundations-adjacent issues, load-bearing concerns) and engage engineering or licensed-trade support for anything beyond maintenance-level scope.Blueprints, PM Program & System TroubleshootingRead and interpret blueprints, as-built drawings, electrical schematics, and equipment manuals to plan repairs, installations, and system modifications.Own and manage the property’s preventive maintenance (PM) schedule: build/maintain PM plans for major equipment and systems, ensure tasks are completed on schedule, and adjust the program based on equipment condition and failure history.Troubleshoot system failures across building systems (electrical, HVAC, plumbing, life-safety, building automation where applicable) to identify root cause and the most effective, lasting repair.Maintain detailed, accurate records of PM completion, system troubleshooting, repairs, and equipment history to support long-term asset planning.Identify recurring failures or aging equipment and recommend repair-vs-replace decisions and capital planning input to the Senior Manager of Property Maintenance & Warehouse Management.Specialized Upkeep OversightOperate, inspect, and perform basic troubleshooting and repair of the property’s irrigation system, including sprinkler heads, valves, and controllers.Monitor outdoor areas for hazards (uneven pavement, drainage issues, storm debris, dead limbs) and address or report them promptly.Support the servicing and preventive maintenance of building systems (elevators, sprinklers, fire alarms, etc.) by performing assigned tasks and inspections and by assisting with vendor coordination as directed by senior staff.Safety, Coordination & LeadershipFollow and enforce safety procedures for high-risk work, including electrical lockout/tagout, working at height, confined spaces (if applicable), and heavy equipment operation.Serve as a point of technical escalation for other Maintenance Department staff on complex or ambiguous repair issues.Coordinate with the Senior Manager of Property Maintenance & Warehouse Management on vendor/contractor scheduling for work requiring outside licensure or specialized equipment.Support coverage of CrossRidge’s operating hours (6:00 AM – 10:00 PM, 7 days/week), including scheduled weekend and on-call rotations as assigned.Respond to urgent or emergency system failures, including after-hours response as required by department protocol.Perform other duties as assigned by the Senior Manager of Property Maintenance & Warehouse Management.