Consumer Loan Officer

Mayo Employees Federal Credit Union (MEFCU) is looking for someone with exceptional communication skills, a knack for building strong relationships, and a passion for providing top-notch service to join our team as a Consumer Loan Officer! Department: Branch OperationsDays of Work: Monday – Friday (7:30 AM – 4 PM)Starting salary range: $23 - $25 per hour based on experience.Location: 5777 E Mayo Blvd, Phoenix, AZFLSA Status: NonexemptSchedule: Full timeHours/Pay Period: 80Remote Worker: NoDuties and ResponsibilitiesCounsels and assists members with credit transactions:Provides sound financial counsel to members seeking assistance with credit decisions.Approves and declines requests for credit based on current policies, procedures and regulations.Counsels members with credit problems, exploring alternative avenues to avoid bankruptcy filings.Educates members and provides counsel on the benefits of credit protection insurance coverage on loans.Communicates with and provides financial plans to members with collection accounts:Provides recommendations to members on past due accounts, which may include third party collections, repossession and foreclosure action.Refers members who fail to make required loan payments to the Collection Officer for follow up.Provides members with book-pricing information of assets:Books collateral values offered on loan accounts to ensure credit union policies are being met and credit union risk is minimized.Evaluates credit requests in accordance with current policies, procedures and regulations with a focus on maintaining member “financial wellness”:Accesses a variety of credit reporting agencies to assist in assessing credit union portfolio risk.Gathers background information on loan applicants by interviewing loan applicants, discussing applications with team members and obtaining credit bureau reports.Assists members in recording or removing information in their credit files.Pulls credit reports for all accounts, verifies debts, estimates monthly payments for any outstanding debts not listed and adds them to debts on application.Assembles outside documentation to support all lending decisions according to policies, and procedures.Determines collateral needs and payment plans for members applying for loans.Determines eligibility of loan co-maker from co-maker's statement and credit rating.Enters loan information on lending software, updating information in computer as loan application progresses from application to disbursal. Ensures completeness and accuracy of loan to be disbursed.