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Posted 1 day ago

Customer Manager - Walmart Omnichannel, Confectionery

USA-Arkansas-Bentonville 1 views
Compensation
Pay not listed
Experience
Intermediate
Work type
Full Time
Location
USA-Arkansas-Bentonville

About the job

Job Description:Customer Manager - Walmart Omnichannel, ConfectioneryBentonville, AR The Customer Manager, Walmart-Omnichannel, Confectionery is the omni-channel subject matter expert supporting the largest digital business within Mars Snacking. This role leads Walmart’s Online Pickup & Delivery (OPD) strategy and omni growth plans, driving digital performance through best-in-class digital shelf execution, content optimization, pricing and promotion strategy, and seamless omni-integration.Operating in a fast-evolving environment, this role requires a self-starter who thrives in ambiguity, builds new capabilities, and operates with a strong ownership mindset. What are we looking for?Bachelor’s Degree5+ years in Sales, Marketing, eCommerce, or Omni/Digital roles within CPG or retailExperience managing large, complex retail customersStrong understanding of syndicated data and digital performance metricsDigital commerce or OPD experience preferredProven self-starter comfortable operating in ambiguityStrong ownership mindset with ability to influence cross-functional partners What would be your key responsibilities?Lead Walmart Omni Strategy: Own development and execution of OPD and omni-channel plans that drive digital growth and category leadershipDrive Digital Shelf Excellence: Partner cross-functionally to optimize assortment, search visibility, content quality, digital shelving, pricing, and promotionsAccelerate Digital Growth: Identify and execute opportunities to expand online penetration, improve conversion, and enhance digital shopper experienceInfluence Through Insights: Deliver data-driven recommendations that create mutual value and strengthen category performanceBuild & Scale Capabilities: Establish new processes, tools, and ways of working that improve omni execution and digital performanceExecute with Excellence: Lead new item launches and ensure flawless execution of customer plansRepresent the Voice of the Customer: Translate customer insights into internal strategy and action What can you expect from Mars?Work with over 150,000 diverse and talented Associates, all guided by The Five Principles.Join a purpose driven company, where we are striving to build the world we want tomorrow, today.Best-in-class learning and development support from day one, including access to our in-house Mars University.An industry competitive salary and benefits package, including company bonus.Mars does not sponsor visas for this role.This position is not eligible for relocation benefits.