Food Beverage Manager

Food & Beverage ManagerSuperior Shores Resort | Two Harbors, MinnesotaAt Superior Shores, great hospitality starts with great people. We’re looking for a Food & Beverage Manager who knows that running a successful restaurant is about more than food and drinks—it’s about creating an experience guests remember.Located along the beautiful North Shore of Lake Superior, Superior Shores Restaurant & Bar welcomes resort guests, local guests, families, and travelers looking to enjoy great food, drinks, and an incredible view. As our Food & Beverage Manager, you’ll lead the restaurant and bar team while helping create a welcoming, efficient, and memorable experience for every guest who walks through our doors.This is a hands-on leadership role for someone who enjoys being part of the action. You’ll spend time on the floor supporting your team, working with guests, solving problems, and making sure the operation runs smoothly from opening through closing.What You’ll DoLead the day-to-day operations of the restaurant and barCreate a welcoming, professional, and positive environment for both guests and employeesHire, train, coach, and develop Food & Beverage team membersBuild effective schedules based on business levels, staffing needs, and labor goalsSet clear expectations for service, performance, and guest experienceBe visible and hands-on during service, jumping in wherever the team needs supportMonitor guest satisfaction and address questions, concerns, and service recovery situations promptly and professionallyEnsure food and beverages are prepared and served according to established quality and presentation standardsMaintain strong communication between the front of house, kitchen, bar, and resort leadership teamsOversee daily opening, closing, cash handling, and operational proceduresMonitor food, beverage, and labor costs and work toward established financial goalsAssist with inventory management, ordering, receiving, and product controlHelp develop and maintain menus, beverage offerings, specials, and promotionsEnsure compliance with food safety, sanitation, responsible alcohol service, and other applicable regulationsMaintain a clean, organized, and safe restaurant and bar environmentReview operational needs and identify opportunities to improve efficiency and guest serviceHandle employee coaching, performance concerns, and disciplinary matters in partnership with resort leadership and Human ResourcesSupport seasonal staffing and help build a strong team during peak North Shore travel periodsCollaborate with resort leadership on events, group functions, and special dining experiencesLead by example and step in to support the team during busy periodsPerform other duties as needed to support the overall success of the resortWhat We’re Looking ForPrevious restaurant or food and beverage management experienceStrong knowledge of restaurant and bar operationsA genuine passion for hospitality and creating memorable guest experiencesStrong leadership and communication skillsAbility to train, coach, motivate, and hold team members accountableStrong organizational skills and attention to detailAbility to manage multiple priorities in a fast-paced environmentComfortable working hands-on alongside the team during busy service periodsUnderstanding of labor, food, and beverage cost controlsKnowledge of food safety and responsible alcohol service requirementsStrong problem-solving skills and the ability to remain calm under pressureFlexible schedule, including evenings, weekends, holidays, and peak resort periodsAbility to stand, walk, lift, bend, and be active throughout the workdayWhy Superior Shores?Superior Shores is more than a place to work—it’s a place where people come to slow down, explore the North Shore, celebrate special moments, and enjoy everything Lake Superior has to offer.As our Food & Beverage Manager, you’ll have the opportunity to make a real impact on both the guest experience and the team behind it. You’ll lead a group of people who help create some of our guests’ favorite moments while working in one of Minnesota’s most beautiful destinations.If you’re a hands-on hospitality leader who enjoys developing people, creating great guest experiences, and being part of a team that takes pride in what they do, we’d love to have you at Superior Shores.Come lead a team where great hospitality meets the North Shore.