Full-time BDC Representative-Audi Nashua

Join our team as a BDC Representative!Audi Nashua, part of the Lyon-Waugh Auto Group, is searching for a goal orientated professional to join our diverse team as Full-time BDC Representative. If you are someone who is friendly, enthusiastic and proactive, with a genuine passion for helping people and creating a positive experience for every customer—we can't wait to hear from you!Schedule: Monday–Saturday, with one scheduled weekday off Performance Based Compensation consisting of base hourly rate & monthly bonus structureWhat You’ll Be Doing: Welcome clients in person at the desk or on the phone Assist clients with common questions and direct them to appropriate personnelSchedule and coordinate sales appointments, test drives, vehicle consultations, deliveries, and service appointmentsRespond to sales calls and digital inquiries promptly, professionally, and with a focus on creating the next step in the client journeyMake outbound calls for appointment reminders, missed appointments declined services and upcoming maintenance Contact clients with open recalls, campaigns, special order parts Proactively manage client portfolios to identify new sales opportunities, including current owners who may be ready to upgrade, replace, add a vehicleUtilize CRM and portfolio-management tools to identify clients with upcoming lease or finance maturities, ownership milestones, equity opportunities, and other relevant purchase triggersPartner with the sales team to develop opportunities from previous clients, unsold prospects, service clients, and other areas of the dealership client baseKeeping daily reports organized and up to date Following up with clients and internal team members Other duties assigned by management teamWhat we can offer you:Comprehensive benefits package 401(k) options with company match PTO package that includes holidays, vacation, sick days, your birthday off, and a paid volunteer day longevity bonuses and paid trips Employee discounts on service, parts, and vehicle purchases Opportunities for tickets to concerts and sporting events Employee referral bonus Smoke free campuses