Host

About Jack & Harry’sJack & Harry’s is a New Orleans-inspired steakhouse from Vandelay Companies, built around polished hospitality, timeless design, and an elevated dining experience that feels both refined and warmly familiar. Located in the heart of Snider Plaza, Jack & Harry’s blends classic steakhouse tradition with Southern hospitality, exceptional food and beverage programs, and a service culture rooted in professionalism, attention to detail, and genuine connection.At Jack & Harry’s, hospitality is not transactional. We are passionate about creating memorable experiences through thoughtful service, sophistication, and an unwavering commitment to quality. Our team members are polished, personable, and deeply intentional about how they make guests feel from the moment they walk through the door.About the OpportunityA Host at Jack & Harry’s plays an essential role in shaping the guest experience before anyone is ever seated. As the first and last point of contact for our guests, Hosts set the tone for the level of hospitality, professionalism, and warmth that defines our brand.We are not simply looking for restaurant experience. We are looking for individuals who understand elevated guest experience and relationship-driven hospitality at the highest level. Whether your background comes from fine dining, luxury retail, boutique fitness, hotels, concierge services, nightlife, wellness, or another polished client-facing environment, we value individuals who naturally create connections and make people feel genuinely cared for.This role is ideal for someone who notices details, remembers names and preferences, communicates with poise, and thrives in fast-paced environments where presentation, organization, and emotional intelligence matter.Core ResponsibilitiesOwn the first and last impression of every guest’s experienceGreet guests with warmth, professionalism, and genuine hospitalityBuild meaningful guest relationships by learning names, preferences, and creating memorable interactionsManage reservations, waitlists, walk-ins, and dining room flow with confidence and precisionUtilize RESY to oversee reservations, guest notes, private bookings, events, and special requestsReview guest profiles prior to service to support a highly personalized hospitality experienceAnswer phones with professionalism, warmth, and polished communicationStrategically seat guests to balance pacing, service flow, and overall dining room experienceCommunicate clearly and collaboratively with managers, servers, and support staff throughout serviceMaintain composure, professionalism, and attention to detail in a fast-paced, high-volume environmentSupport opening, closing, and side-work responsibilities to maintain an organized and polished host standRequirementsAt least 18 years oldExperience in a client-facing role where hospitality, presentation, and guest relationships were held to a high standard preferredBackgrounds in fine dining, luxury retail, boutique fitness, hotels, concierge services, nightlife, wellness, or similar guest-focused environments are highly valuedProfessional and polished written and verbal communication skillsStrong phone etiquette and interpersonal presenceNaturally hospitable, detail-oriented, organized, and highly collaborativeAbility to multitask and remain calm under pressureReliable, punctual, and committed to professionalismFamiliarity with RESY or similar reservation platforms is a plus, but trainable for the right individualDesire to learn, grow, and develop within a hospitality-driven organizationCertified for food handling as required by state and local agenciesPhysical RequirementsAbility to lift up to 20 poundsAbility to work standing and walking for extended periods of timeBenefits & PerksMedical, Dental and Vision benefits availableFlexible scheduleProfessional development and career growthFamily MealsDining discounts at all Vandelay Hospitality Group conceptsAll Vandelay Hospitality Group restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family A collaborative, uplifting culture where we take care of our guests by taking care of our people firstIf you’re a passionate professional who thrives in a fast-paced environment and is eager to grow with a company that values hospitality and teamwork, we’d love to hear from you!Vandelay Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.