Manager

Job Summary: A Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Managers are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of operational excellence. A Manager’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. A Manager has the capability and decision-making skills to consider larger complexities of the business. A Manager can properly manage a shift and ensure profitability and efficiency in the daily operations of the business. They are viewed as a leader among their peers and those in their span of care. They lead by example and set the tone that others will follow.Our Benefits Include: A fun work environment where you can positively influence othersFlexible scheduling (and closed on Sundays)Learning first-hand from an experienced Operator and Restaurant LeadersIntentional growth and development to help you reach your professional goalsEmployer sponsored Medical insurance Dental and Vision insurance options Life insuranceEmployee Assistance Program (EAP)Scholarship opportunitiesFree college (online) through Point UniversityCompetitive payMeal creditCompetencies:Consistent, reliable and presentAbility to work in a fast-paced environmentAble to identify bottlenecks and put aces in their placesDemonstrate strong interpersonal skills and Emotional IntelligenceAble to delegate and lead others effectivelyAbility to manage Team Member behavioral and performance issuesProficient in handling work-related injuries and crisis-management Show professionalism / preparation throughout all of work, through written and oral communicationStrong commitment to superior customer serviceAbility to work in a team environment with shared ownership and responsibilityDisplay a hunger to grow and enthusiasm for the businessResponsibilities:LeadershipPromote a safe environment, and drive healthy culture (minimal politics, minimal confusion, high employee morale, and high productivity)Post-shift walkthroughs with results communicated on SlackHold Team Members accountable for training Team Members-in-Training properlyTalentHold daily huddles with Team Members on shiftSay hello and goodbye to every employee on shift Assist with the development of Team MembersCustomer ExperiencePlace Team Members and New Hires in positions appropriate for the business needs, adjusting during peak and slow timesCall Team Members in if we are experiencing callouts Mitigate and de-escalate customer or employee disputes Oversee quarterly Food Quality and Food Safety visits Sales & Brand GrowthSupport the opposite house whether running breaks or relieving pressure from call outs that alter sales and operationsHold and maintain high standards for safety, quality, and accuracy in the restaurantOversee completion of daily checklists (i.e. Jolt)Financial StewardshipRun breaks in accordance with jurisdictional labor lawsExecute Food cost / Food safety initiatives Call area stores if inventory is running low, and organize the transfer of productCall approved vendors if repairs and maintenance are neededConduct End of Month countsRequirements:ServSafe Manager level certified Reliable transportationPrior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.Cash Management experience Fluent in English required Fluent in Spanish preferred Non-disclosure agreement requiredAvailability Requirements:Work a minimum of thirty hours a weekMust be available to either open or close the restaurant dailyMust have open availability 5 days out of the week; utilizing Friday and Saturday as two of those days.Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.Work schedule8 hour shiftWeekend availabilityMonday to FridayHolidaysDay shiftNight shiftOvertimeBenefitsPaid time offHealth insuranceDental insuranceVision insuranceLife insurance401(k) matchingReferral programEmployee discountPaid trainingMileage reimbursementPay: $28.50 - 31.00 per hour