Medical Assistant Lead

Job Description Summary‎ Medical Assistant Lead (Certified) - New Clinic Opening January 2027Be part of something new from the very beginning!Mosaic Health is opening a brand-new clinic and is seeking an experienced Certified Medical Assistant Lead to help build a high-performing care team and support exceptional patient care from day one. This role is ideal for a strong clinical leader who enjoys mentoring others, improving workflows, and creating an outstanding patient experience.Position SummaryThe Medical Assistant Lead provides advanced clinical support while coordinating daily Medical Assistant workflows, supporting team readiness, and resolving escalated operational issues in a busy Primary care environment.Working under the direct supervision of a physician or other licensed provider, the MA Lead serves as a key resource for the Medical Assistant team by providing guidance, training, and workflow support while continuing to perform hands-on patient care duties.This position is perfect for a Certified Medical Assistant who enjoys leadership responsibilities and is passionate about helping teams succeed while delivering exceptional patient care.‎ How will you make an impact & Requirements‎ Start Date: January 4, 2027Schedule: Monday-Friday, 7:00 AM - 4:00 PMNo weekends!Pay Range: $24.00-$30.00 per hour (DOE)BenefitsMedical, Dental, and Vision Insurance401(k) with company matchPaid Time Off (PTO)Paid HolidaysCareer growth opportunitiesMonday-Friday work scheduleWhat You'll DoClinical ResponsibilitiesRoom patients and obtain/document vital signsReview and update patient medical histories and medicationsPrepare patients for exams, procedures, and treatmentsAssist providers with exams, procedures, specimen collection, and point-of-care testingSupport medication administration and vaccine workflows within scope of practiceReview documentation for accuracy and completenessLeadership ResponsibilitiesCoordinate daily Medical Assistant assignments and patient rooming coverageEnsure exam rooms, equipment, and clinical areas are prepared and operationalServe as the primary resource for Medical Assistant workflow questions and supportTrain and mentor new and existing Medical Assistants on clinical procedures, EHR workflows, documentation standards, and infection prevention practicesIdentify workflow challenges and implement practical solutions to improve clinic efficiencyResolve escalated issues related to patient flow, documentation, supplies, and operational concernsPartner with providers and clinic leadership to support quality initiatives and process improvementsMonitor work quality and provide feedback to promote consistency and excellence across the teamQualificationsRequiredCurrent Medical Assistant Certification (Required)High School Diploma or GEDCurrent BLS/CPR Certification (or ability to obtain upon hire)Minimum 3-5 years of Medical Assistant experiencePrevious experience mentoring, training, or leading team membersStrong knowledge of clinical workflows, patient care, and electronic medical records (EMR/EHR)Excellent communication, organization, and problem-solving skillsPreferredLeadership or Lead Medical Assistant experiencePrimary Care or Family Medicine experienceExperience working in a fast-paced ambulatory care settingBilingual (English/Spanish) a plusWhy Join Mosaic Health?This is an exciting opportunity to help launch a brand-new clinic and play a key role in shaping the culture, workflows, and patient experience from the ground up. If you're a skilled Certified Medical Assistant looking to take the next step in your career and make an impact as a leader, we'd love to hear from you.Apply today and help us build something great from day one!Job Type: Full-TimePay: $24.00 - $30.00 per hourSchedule: Monday-Friday, 7:00 AM - 4:00 PMStart Date: January 4, 2027Location: 402 W. Washington Street Room W041Indianapolis, IN 46204Certification Required ‎ Compensation Range:$24.20to$36.30 The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.