Program Coordinator - Military FRC

POSITION PROFILE:Are you passionate about supporting military families, bringing creativity to your work, and building strong community partnerships? This unique role provides program support for the Military Family Resource Center (MFRC), delivering engaging programming for both parents and children—on-site and in the community—through collaboration with local partner organizations. As the “face and voice” of the MFRC, the Program Coordinator serves as a welcoming first point of contact for families, community members, and partners seeking assistance or connection. Onsite schedule is 8:30am - 5:00pm M-F with occasional weekends and evenings (for special events).ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:Plan, coordinate, and implement weekly playgroups, gardening groups, community events, and other programs that create opportunities for military-connected parents, children, and families to build relationships, community, and obtain resources.Develop and facilitate engaging activities for children and families, including age-appropriate educational, recreational, social, multicultural, physical fitness, sports, academic, fine arts, practical arts, and outdoor activities.Ensure a safe, welcoming, and supportive environment by maintaining appropriate site conditions and equipment, following safety and emergency procedures, adhering to Child Abuse Reporting responsibilities, and preparing snacks in accordance with program guidelines.Provides guidance and support to MFRC staff, volunteers and interns.Effectively coordinate and support all MFRC programs to include maintaining and updating program components, needed resources, and ordering program supplies.Coordinate and promote outreach activities such as creating promotional materials, actively support participant recruitment and retention efforts, support community outreach events, and identify opportunities to increase community awareness of MFRC programs and services coordinated by this position.Provide resource navigation, client advocacy, referrals, and follow-up to support military families seeking assistance, while maintaining accurate and confidential case files and participant information.Cultivate and maintain strong relationships with families, community organizations, and strategic partners, including establishing partnerships with vetted organizations to provide resources, services, and events for the military community and serving as a liaison between SAY San Diego and community partners.Maintain accurate program data of participant attendance, outreach and engagement activities, statistical reporting, and community feedback.Serves as a MFRC liaison representing SAY San Diego and the San Diego Military Family Collaborative by participating in required SAY, funder, partner, and community meetings; supporting the San Diego Military Family CollaborativQUALIFICATIONS (Education, Experience, and Certifications):Bachelor’s Degree in Social Work, Child and Youth Development, Human Services, or related field required.Child Youth Development training and experience. (1-5 yrs. preferred), in the supervision and management of educational and recreational programs for children ages 0 to 8 years old.Demonstrated experience working with diverse populations and cultures and socio-economic families.At least 1 year lived or professional experience working with military families. Strong understanding of military culture is highly required.Strong ability to cultivate meaningful relationships within the military-connected community.KNOWLEDGE, SKILLS, AND ABILITIES: Possess knowledge of military culture and resources and is passionate about supporting military-connected families.Strong computer skills and expertise with MS Word, Excel, Outlook, Canva, database managementCustomer focused, innovative, and possess excellent verbal and written communication skills.Ability to take initiative, be self-directed, effectively manages multiple demands, detail oriented, well organized, and work independently.Works well with a broad range of diverse, cultural, and socio-economic populations and backgrounds.Flexibility to work evenings and weekends when needed.Access to reliable transportation and willing to use it for work-related purposes.