Sales Account Manager / Client Coordinator

Job DescriptionAt PureHealth Mold Inspections, we believe homeowners deserve clarity, thoughtful guidance, and confidence when it comes to understanding their homes. Our approach goes beyond simple testing—we help clients understand what’s happening, where concerns may be coming from, and what steps to take next.We’re looking for a friendly, organized, and confident Sales Account Manager / Client Coordinator to join our team!In this role, you’ll be an important part of the client experience, guiding homeowners from their first conversation with PureHealth through scheduling and follow-up. You’ll listen to their concerns, explain our process, coordinate appointments, respond to questions, and make sure each client feels informed and supported along the way.We’re Looking For Someone Who Is:Warm, professional, patient and confident/comfortable communicating with peopleHighly organized and detail-orientedComfortable with phone, email, and text communicationComfortable with using multiple online platforms (CRM/Phones/Scheduling Software)Strong at follow-through and staying on top of multiple conversationsNaturally curious and willing to take the time to listen to our clientsComfortable in a client-facing sales environment without being pushyMotivated to learn and grow with a close-knit teamIf you enjoy helping people, staying organized, building relationships, and turning a complicated situation into a clear next step, we’d love to hear from you.BenefitsPaid Time Off (PTO)Work from HomeMon-Fri ScheduleCareer Growth OpportunitiesProfessional Work EnvironmentFriendly Team CultureResponsibilitiesRespond to client inquiries by phone, email, and textBuild relationships with prospective and existing clientsLearn about each client’s concerns and help guide them toward the appropriate next stepExplain PureHealth services and the inspection processPrepare quotes, coordinate scheduling, send payment and agreement emailsManage client follow-up and maintain organized records in CRMCoordinate communication between clients and the PureHealth teamProvide a professional, thoughtful, and consistent client experienceRequirementsAt least two years of experience in high-volume customer service or sales.Strong comfort level with phone communication and digital scheduling tools.A genuine desire to help homeowners navigate stressful situations like mold concerns.Strong organization skills to track multiple client projects at once.Familiarity with local home service markets is a bonus.