Senior Compliance Operations Specialist

Senior Compliance Operations SpecialistDepartment: Legal & ComplianceReports To: Vice President, Legal and ComplianceLocation: Hybrid/OnsiteJob Type: Full TimeCommitment to Core ValuesAt Illinois Mutual, our culture is built around our four core values. These values shape how we operate and define our expectations of each team member’s contributions:Be honest, reliable and respectfulThink of other firstWork together to create resultsStand out with personal, caring serviceJob SummaryThe Senior Compliance Operations Specialist is an experienced individual contributor responsible for independently executing and coordinating complex compliance activities across regulatory filings, product implementation, internal systems, advertising and marketing review, regulatory change, and compliance operations. The role applies established regulatory requirements and company standards, exercises sound judgment in resolving non-routine issues, and partners with Legal, Product Development, Operations, IT, Marketing, Sales, and other business areas to ensure compliance requirements are accurately and effectively implemented. This individual may also provide subject-matter guidance, peer review, training, or work coordination to other team members as assigned.Primary ResponsibilitiesCompliance Review & Regulatory ResearchIndependently review advertising, marketing, sales, training, customer communications, and other business materials for compliance with applicable requirements and company standards.Research and analyze regulatory requirements and non-routine compliance questions; document conclusions and recommend practical implementation approaches.Perform compliance monitoring, testing, or quality review activities and document findings, follow-up items, and recommendations.Maintain complete and accurate compliance records, decision support, and supporting documentation.Regulatory Filings & ReportingPrepare, coordinate, and maintain product, form, advertising, and other regulatory filings using SERFF or other state-required systems.Independently manage assigned filings from preparation through disposition, including tracking status, coordinating supporting materials, and preparing responses to regulator questions.Apply established filing strategies and escalate novel, high-risk, precedent-setting, or materially ambiguous filing decisions for appropriate review.Complete recurring regulatory reports and support improvements to filing and reporting processes.Product, Systems & Implementation SupportServe as an experienced compliance contributor on product development, implementation, and operational change initiatives.Translate regulatory and compliance requirements into clear operational or system requirements in collaboration with business and technology partners.Develop or contribute to user stories, acceptance criteria, test scenarios, and supporting documentation for compliance-related system changes.Plan and perform user acceptance testing for assigned compliance requirements, document results, identify issues, and coordinate resolution.Regulatory Change & Project CoordinationMonitor and evaluate assigned regulatory developments and help assess potential impacts to products, systems, procedures, communications, or operations.Coordinate implementation activities across departments, tracking deliverables, risks, dependencies, filing requirements, and deadlines.Lead or coordinate defined compliance workstreams and recurring compliance processes within established priorities and governance.Prepare concise status updates, implementation documentation, and communications for compliance and business stakeholders.Subject-Matter Support & Continuous ImprovementServe as a knowledgeable resource to business partners and less-experienced compliance staff on assigned products, processes, filing practices, and compliance requirements.Provide peer review, training, procedural guidance, and knowledge transfer as assigned without formal supervisory authority.Identify opportunities to improve compliance workflows, documentation, controls, technology use, and consistency of execution.Job QualificationsRequiredBachelor’s degree preferably in Business, Finance, Insurance, Legal Studies, Risk Management, or a related fieldMinimum of 3 years of progressively responsible experience in insurance, compliance, legal support, product administration, operations, project management, or a related function, including meaningful experience with regulatory compliance activities.Life, health, and/or disability insurance experienceExperience supporting regulatory filings, product implementation, compliance review, regulatory research, systems changes, testing, or comparable compliance operationsStrong analytical, problem-solving, documentation, and practical decision-making skillsAbility to independently manage multiple complex assignments, priorities, and deadlinesStrong written and verbal communication skills and demonstrated ability to work effectively across functionsHigh attention to detail, sound judgment, intellectual curiosity, and commitment to continuous learningProficiency with Microsoft Office products and ability to learn and effectively use regulatory, workflow, and business systemsPreferred Experience with SERFF or other regulatory filing systemsExperience with policy administration systems and/or working directly with IT or business technology teamsExperience developing requirements, user stories, test scenarios, or performing user acceptance testingProject coordination or project management experienceProfessional insurance or compliance designation, or progress toward a designation such as FLMI, AIRC, CPCU, CCEP, or similarRequired Competencies (Proficiency Level)Accountability (2)Continuous Learning (2)Customer Focus (2)Integrity (2)Organizational Awareness (1)Teamwork (1)Anticipated Salary: $68,000 - $72,000Benefit Overview: We strive for our employees to feel appreciated and supported, both professionally and personally. Our comprehensive benefit and discount package that meets a variety of needs is one way we demonstrate this. Some of our most admired benefits include:Compressed 4 1/2-day work week (Half-Day Fridays)No monthly premium cost for employee medical, life and disability insurance coveragePaid time-off accrual, including annual rollover; and paid holidaysCompetitive 401(k) plan with immediate vesting on Company contributionsDiscounted on-site employee cafeteriaOn-site exercise facility and company-provided exercise timeTuition reimbursement and training incentivesAccess to voluntary dental and vision insurance coverageThis job description is intended to provide a general overview of the position and does not include every detail of the role. Responsibilities and expectations may be subject to change based on Company needs.Illinois Mutual is an equal opportunity employer.